Have material service outages been reported, and were they disclosed by the entity?
Answered for 6 of 12 firms. Independent reporting or the entity's own status history
HARGREAVES LANSDOWN ASSET MANAGEMENT LIMITED
CorroboratedThe company added it was "working to restore the services as soon as possible".
Hargreaves Lansdown stated it was working to restore the affected services as soon as possible.
Independent reporting · Yahoo Finance UK · Check the source
The disruption was corroborated by service monitoring website Downdetector, which recorded a significant surge in reported problems throughout Thursday evening and Friday morning.
The service disruption at Hargreaves Lansdown was independently corroborated by the service monitoring website Downdetector, which recorded a surge in reported problems.
Independent reporting · Yahoo Finance UK · Check the source
stating there was "no evidence of a cyber incident or a data breach" and that "all customers' assets and data was secure"
Hargreaves Lansdown disclosed that there was no evidence of a cyber incident or data breach and that customer assets and data were secure.
Independent reporting · Yahoo Finance UK · Check the source
This prevented clients from logging in, viewing their portfolios, executing transactions , or utilising other essential services.
The outage prevented clients from logging in, viewing portfolios, executing transactions, or using other essential services.
Independent reporting · Yahoo Finance UK · Check the source
Hargreaves Lansdown outage leaves customers unable to check accounts
The article reports that a Hargreaves Lansdown outage left customers unable to check their accounts.
Independent reporting · Yahoo Finance UK · manually transcribed from source document · Check the source
The outage meant some services were unavailable, including placing trades or adding or withdrawing money from accounts.
The outage made some services unavailable, including placing trades or adding or withdrawing money from accounts.
Independent reporting · Yahoo Finance UK · Check the source
IG MARKETS LIMITED
Stated by the firmCompleted - The scheduled maintenance has been completed.
IG's status history states the scheduled maintenance was completed.
Published by the firm · IG Markets Limited · Past Incidents, Sep 11 2026 · Check the source
Please note that due to essential maintenance works, dealing will be unavailable between: 22:00 BST on Friday 11th September until 00:00 BST Saturday 12th September.
IG disclosed scheduled maintenance during which dealing would be unavailable between 22:00 BST on Friday 11th September until 00:00 BST Saturday 12th September.
Published by the firm · IG Markets Limited · Past Incidents, Sep 11 2026 · Check the source
We are aware that some clients are experiencing intermittent slowness and delays when logging in to IG.com. Our teams are investigating.
IG disclosed that some clients were experiencing intermittent slowness and delays when logging in to IG.com and that its teams were investigating.
Published by the firm · IG Markets Limited · Past Incidents, Sep 10 2026 · Check the source
We are aware that some clients are experiencing intermittent slowness and delays when logging in to IG.com. Our teams are investigating.
IG's status history states that some clients experienced intermittent slowness and delays when logging in to IG.com, and that teams were investigating.
Published by the firm · IG Markets Limited · Past Incidents, Sep 10 2026 · Check the source
Intermittent slowness and login delays Resolved - This incident has been resolved.
IG's status page reported an incident titled 'Intermittent slowness and login delays' that was later marked resolved.
Published by the firm · IG Markets Limited · Past Incidents, Sep 10 2026 · Check the source
MONZO BANK LIMITED
Stated by the firmThe problems affecting delayed payments aren’t fixed yet. We are also experiencing issues with our phone lines right now, which means your calls might not connect.
Monzo Bank disclosed that it experienced issues with its phone lines meaning calls might not connect, in addition to delayed payments.
Published by the firm · Monzo Bank Limited · Check the source
This afternoon, we identified some issues affecting Monzo and activated Monzo Stand-in, our fully independent backup bank.
Monzo Bank disclosed that it identified issues affecting Monzo and activated Monzo Stand-in, its fully independent backup bank.
Published by the firm · Monzo Bank Limited · Check the source
We’re happy to say that our platform issues are all sorted. Thanks for your patience while we worked on the fix 🙏
Monzo Bank disclosed that the platform issues incident was resolved.
Published by the firm · Monzo Bank Limited · Check the source
This incident affected: 📱 Monzo App, 💸 Outbound Bank Transfers, and 💰 Inbound Bank Transfers.
Monzo Bank's status page reported an incident titled 'We are experiencing platform issues' affecting the Monzo App, Outbound Bank Transfers, and Inbound Bank Transfers.
Published by the firm · Monzo Bank Limited · Check the source
STARLING BANK LIMITED
Stated by the firmThis incident has been resolved.
The incident affecting Debit Cards was marked as resolved by Starling Bank's status page.
Published by the firm · Starling Bank Limited · Some online transactions declining · Check the source
All Systems Operational
The entity's published status page states that all systems were operational.
Published by the firm · Starling Bank Limited · Check the source
This incident affected: Debit Cards.
The incident report states that the outage affected Debit Cards.
Published by the firm · Starling Bank Limited · Some online transactions declining · Check the source
We are aware of an issue with some online transactions declining. We are currently investigating this and apologise for any inconvenience.
Starling Bank's status page reported an incident where some online transactions were declining, affecting Debit Cards, which was later resolved.
Published by the firm · Starling Bank Limited · Some online transactions declining · Check the source
TRADING 212 UK LIMITED
Stated by the firmEdit: We received an update that the issue is now fixed. If you still experience difficulties, please contact us via the in-app chat, the form here or by sending an email to info@trading212.com
Trading 212 posted an update stating the Cloudflare outage issue had been fixed and invited users still experiencing difficulties to contact support.
Published by the firm · Trading 212 UK Limited · Cloudflare outage post · Check the source
We’re currently experiencing loading issues due to an ongoing Cloudflare outage. This is affecting access to the app.
Trading 212 disclosed on its community forum that it was experiencing loading issues affecting access to the app due to an ongoing Cloudflare outage.
Published by the firm · Trading 212 UK Limited · Cloudflare outage post · Check the source
WISE PAYMENTS LIMITED
Stated by the firmWe are currently investigating an issue causing a global outage across our services.
Wise's status page reported an incident titled 'Widespread unavailability' causing a global outage across its services, which was posted and later resolved.
Published by the firm · Wise Payments Limited · Wise Status - Widespread unavailability · Check the source
This incident has been resolved.
Wise's status page states the widespread unavailability incident was resolved.
Published by the firm · Wise Payments Limited · Wise Status - Widespread unavailability · Check the source
This incident affected: 📱 Mobile App, 📰 Website, 💱 Account, 💸 Payments, 💳 Debit Card, and 🔗 API.
Wise's status page states that the incident affected Mobile App, Website, Account, Payments, Debit Card, and API.
Published by the firm · Wise Payments Limited · Wise Status - Widespread unavailability · Check the source
AJ BELL MANAGEMENT LIMITED
Not foundNo qualifying source was located within the evidence window. This records what we could not confirm, and carries no inference about the firm.
DIGITAL MONEYBOX LIMITED
Not foundNo qualifying source was located within the evidence window. This records what we could not confirm, and carries no inference about the firm.
FREETRADE LIMITED
Not foundNo qualifying source was located within the evidence window. This records what we could not confirm, and carries no inference about the firm.
No qualifying source was located within the evidence window. This records what we could not confirm, and carries no inference about the firm.
No qualifying source was located within the evidence window. This records what we could not confirm, and carries no inference about the firm.
REVOLUT LTD
Not foundNo qualifying source was located within the evidence window. This records what we could not confirm, and carries no inference about the firm.
Every firm here was asked the same question against the same published standard, and every answer quotes the passage it came from. Where the answers differ, the difference is in the firms’ own documents, not in how we read them.
Darker text marks stronger evidence. A statutory register prints at full strength; a firm’s own marketing prints lighter. The methodology sets out the weightings.