Veracent Intelligence

All questions · CAP-10

What does the entity disclose about client assets if it fails?

Answered for 5 of 6 firms. A binding document addressing the position of client assets on the entity's failure. A statement that no compensation or deposit protection applies is an answer to this question, not an absence of one: it tells a reader what will not happen.

This means that in the event of our insolvency, you would not be able to have that Fractional element returned to you and it would have to be sold in order to realise its cash value.

The client agreement states that in the event of Freetrade's insolvency, fractional share entitlements cannot be returned directly and must be sold to realise cash value.

Binding document · Freetrade Limited · Check the source

if we were to fail (for example, by becoming insolvent) there's a risk of delay in returning your client money to you as we'll need to identify which client money is yours and which belongs to our other customers

The client agreement states that if Freetrade itself were to become insolvent, there is a risk of delay in returning client money because it must be identified from pooled funds.

Binding document · Freetrade Limited · Check the source

if we were to fail (for example, by becoming insolvent) there's a risk of delay in returning your Investments to you as we'll need to identify which Investments are yours and which belong to our other customers

The client agreement states that if Freetrade were to fail, there is a risk of delay in returning client Investments because they must be identified from pooled holdings.

Binding document · Freetrade Limited · Check the source

The FSCS may pay compensation to you if we are unable to meet our obligations to you in the event of our insolvency.

The client agreement states that the FSCS may pay compensation to the client if the entity is unable to meet its obligations in the event of its insolvency.

Binding document · Freetrade Limited · Check the source

If an approved financial institution holding your client money fails (for example, by becoming insolvent), we'll try to recover your client money by any means reasonably available to us.

The client agreement states that if the financial institution holding client money fails, Freetrade will try to recover the client money by any means reasonably available.

Binding document · Freetrade Limited · Check the source

If the sub-custodian holding your client assets fails (for example, by becoming insolvent), we'll try to recover your client assets by any means reasonably available to us.

The client agreement states that if the sub-custodian holding client assets fails, Freetrade will try to recover the client assets by any means reasonably available.

Binding document · Freetrade Limited · Check the source

The FSCS may pay compensation to you if we are unable to meet our obligations to you in the event of our insolvency.

The document states that the FSCS may pay compensation if Freetrade is unable to meet its obligations in the event of its insolvency.

Binding document · Freetrade Limited · Check the source

The FSCS may pay compensation to you if we are unable to meet our obligations to you in the event of our insolvency.

The document discloses that in the event of Freetrade's insolvency, the FSCS may pay compensation if Freetrade is unable to meet its obligations to the customer.

Binding document · Freetrade Limited · Check the source

If HLAM was to fail, then you would be entitled to bring a claim for your proportionate share of any money which has been segregated and held as client money for the purpose of rectifying any shortfall in your investments.

The document states that if HLAM were to fail, the client would be entitled to bring a claim for their proportionate share of any money segregated and held as client money to rectify a shortfall in their investments.

Binding document · Hargreaves Lansdown Asset Management Limited · Check the source

In the event of a default by a bank or credit institution, you may have to bear any shortfall in the general Client Bank Accounts on a pro-rata basis based on the cash balance held across all general Client Bank Accounts.

The document states that in the event of a default by a bank or credit institution, the client may have to bear any shortfall in the general Client Bank Accounts on a pro-rata basis based on the cash balance held across all general Client Bank Accounts.

Binding document · Hargreaves Lansdown Asset Management Limited · Check the source

In the event of a default by a bank or credit institution holding your cash in a SIPP Trustee Bank Account or general Client Bank Account, you may have to bear any shortfall in those accounts on a pro rata basis based on the cash balance in each type of account held with the institution which is in default.

The document states that in the event of a default by a bank or credit institution holding cash in a SIPP Trustee Bank Account or general Client Bank Account, the client may have to bear any shortfall in those accounts on a pro rata basis based on the cash balance in each type of account held with the defaulting institution.

Binding document · Hargreaves Lansdown Asset Management Limited · Check the source

such amounts may not be immediately available for distribution in the event of default by HLAM or by one of the institutions with whom your money is held.

The document states that amounts placed in notice or term deposit accounts may not be immediately available for distribution in the event of default by HLAM or by one of the institutions with whom the client's money is held.

Binding document · Hargreaves Lansdown Asset Management Limited · Check the source

You'll get your money within seven working days of a bank, building society or a credit union failing.

The document states that customers will get their money within seven working days of a bank, building society or credit union failing.

Statutory register · Financial Services Compensation Scheme · Check the source

This means if Starling Bank goes out of business and your deposit is eligible, you'll still get your money back.

The document states that if Starling Bank goes out of business and the deposit is eligible, the customer will still get their money back.

Binding document · Starling Bank Limited · section 9, Financial Services Compensation Scheme · Check the source

as your client money will be held with other customers' money in a pooled client money account or QMMF in the event that the third party holding the money defaults and there is a shortfall, you agree to share proportionately in that shortfall with other creditors of the third party where your client money is deposited.

The client agreement states that if a client money shortfall occurs due to a third party's insolvency, the client agrees to share proportionately in that shortfall.

Binding document · Trading 212 UK Limited · Check the source

If a Nominee Company used by us or we were to become insolvent, there may be delays in identifying individual assets and possibly an increased risk of loss if there should be a shortfall because additional time may be needed to identify the assets held for specific clients.

The client agreement states that if a Nominee Company or the firm becomes insolvent, there may be delays identifying individual assets and an increased risk of loss in the event of a shortfall.

Binding document · Trading 212 UK Limited · Check the source

In the event of our failure (for example, due to insolvency), any money held in a client money account by third parties or deposited with a QMMF will be segregated from our other assets and will not be available to our creditors.

The client agreement states that in the event of the firm's failure (e.g. due to insolvency), client money held by third parties or in a QMMF will be segregated from the firm's other assets and not available to creditors.

Binding document · Trading 212 UK Limited · Check the source

Wise is not a bank, and your Wise Account is not a bank account. The funds held with Wise, including balances in your Wise Account, are not insured by any deposit protection scheme, including the Financial Services Compensation Scheme

The customer agreement states that Wise is not a bank, that a Wise Account is not a bank account, and that funds held with Wise are not insured by any deposit protection scheme including the Financial Services Compensation Scheme.

Binding document · Wise Payments Limited · section 12.2 · Check the source

No qualifying source was located within the evidence window. This records what we could not confirm, and carries no inference about the firm.

Every firm here was asked the same question against the same published standard, and every answer quotes the passage it came from. Where the answers differ, the difference is in the firms’ own documents, not in how we read them.

Darker text marks stronger evidence. A statutory register prints at full strength; a firm’s own marketing prints lighter. The methodology sets out the weightings.