Veracent Intelligence

All questions · CAP-10

What does the entity disclose about client assets if it fails?

Answered for 11 of 12 firms. A binding document addressing the position of client assets on the entity's failure. A statement that no compensation or deposit protection applies is an answer to this question, not an absence of one: it tells a reader what will not happen.

In the event of a Bank’s failure, your claim will be for a share of the cash held in all Pooled Bank Accounts at that Bank. You may also be able to claim against the Financial Services Compensation Scheme.

In the event of a Bank's failure, the customer's claim will be for a share of the cash held in all Pooled Bank Accounts at that Bank, and the customer may also be able to claim against the Financial Services Compensation Scheme.

Binding document · AJ Bell Management Limited · clause 6.6 · Check the source

in the event of the failure of the Nominee or Third-Party Custodian, your claim will be for a share of the investments pooled in the event of a shortfall;

In the event of the failure of the Nominee or Third-Party Custodian, the customer's claim will be for a share of the investments pooled in the event of a shortfall.

Binding document · AJ Bell Management Limited · clause 6.9(a) · Check the source

We will not be responsible for the default or failure of a Bank.

AJ Bell states it will not be responsible for the default or failure of a Bank.

Binding document · AJ Bell Management Limited · clause 6.7 · Check the source

The compensation arrangements in relation to non-UK investments may differ from those in the UK.

AJ Bell states that the compensation arrangements for non-UK investments may differ from those in the UK.

Binding document · AJ Bell Management Limited · Complaints and compensation, clause 18.4 · Check the source

Moneybox, and the partner firms we work with in relation to your investments, segregate client assets from their own assets

The firm's Personal FSCS Protection document states that Moneybox and its investment partner firms segregate client assets from their own assets.

Binding document · Digital Moneybox Limited · How your investments are protected · Check the source

This means that in the event of our insolvency, you would not be able to have that Fractional element returned to you and it would have to be sold in order to realise its cash value.

The client agreement states that in the event of Freetrade's insolvency, fractional share entitlements cannot be returned directly and must be sold to realise cash value.

Binding document · Freetrade Limited · Check the source

if we were to fail (for example, by becoming insolvent) there's a risk of delay in returning your client money to you as we'll need to identify which client money is yours and which belongs to our other customers

The client agreement states that if Freetrade itself were to become insolvent, there is a risk of delay in returning client money because it must be identified from pooled funds.

Binding document · Freetrade Limited · Check the source

if we were to fail (for example, by becoming insolvent) there's a risk of delay in returning your Investments to you as we'll need to identify which Investments are yours and which belong to our other customers

The client agreement states that if Freetrade were to fail, there is a risk of delay in returning client Investments because they must be identified from pooled holdings.

Binding document · Freetrade Limited · Check the source

The FSCS may pay compensation to you if we are unable to meet our obligations to you in the event of our insolvency.

The client agreement states that the FSCS may pay compensation to the client if the entity is unable to meet its obligations in the event of its insolvency.

Binding document · Freetrade Limited · Check the source

If an approved financial institution holding your client money fails (for example, by becoming insolvent), we'll try to recover your client money by any means reasonably available to us.

The client agreement states that if the financial institution holding client money fails, Freetrade will try to recover the client money by any means reasonably available.

Binding document · Freetrade Limited · Check the source

If the sub-custodian holding your client assets fails (for example, by becoming insolvent), we'll try to recover your client assets by any means reasonably available to us.

The client agreement states that if the sub-custodian holding client assets fails, Freetrade will try to recover the client assets by any means reasonably available.

Binding document · Freetrade Limited · Check the source

The FSCS may pay compensation to you if we are unable to meet our obligations to you in the event of our insolvency.

The document states that the FSCS may pay compensation if Freetrade is unable to meet its obligations in the event of its insolvency.

Binding document · Freetrade Limited · Check the source

The FSCS may pay compensation to you if we are unable to meet our obligations to you in the event of our insolvency.

The document discloses that in the event of Freetrade's insolvency, the FSCS may pay compensation if Freetrade is unable to meet its obligations to the customer.

Binding document · Freetrade Limited · Check the source

If HLAM was to fail, then you would be entitled to bring a claim for your proportionate share of any money which has been segregated and held as client money for the purpose of rectifying any shortfall in your investments.

The document states that if HLAM were to fail, the client would be entitled to bring a claim for their proportionate share of any money segregated and held as client money to rectify a shortfall in their investments.

Binding document · Hargreaves Lansdown Asset Management Limited · Check the source

In the event of a default by a bank or credit institution, you may have to bear any shortfall in the general Client Bank Accounts on a pro-rata basis based on the cash balance held across all general Client Bank Accounts.

The document states that in the event of a default by a bank or credit institution, the client may have to bear any shortfall in the general Client Bank Accounts on a pro-rata basis based on the cash balance held across all general Client Bank Accounts.

Binding document · Hargreaves Lansdown Asset Management Limited · Check the source

In the event of a default by a bank or credit institution holding your cash in a SIPP Trustee Bank Account or general Client Bank Account, you may have to bear any shortfall in those accounts on a pro rata basis based on the cash balance in each type of account held with the institution which is in default.

The document states that in the event of a default by a bank or credit institution holding cash in a SIPP Trustee Bank Account or general Client Bank Account, the client may have to bear any shortfall in those accounts on a pro rata basis based on the cash balance in each type of account held with the defaulting institution.

Binding document · Hargreaves Lansdown Asset Management Limited · Check the source

You may be entitled to compensation from the scheme if we cannot meet our obligations. This depends on the type of business and the circumstances of the claim.

The client agreement states that customers may be entitled to compensation from the scheme if the firm cannot meet its obligations, depending on the type of business and the circumstances of the claim.

Binding document · IG Markets Limited · Check the source

You may be entitled to compensation from the scheme if we cannot meet our obligations.

The agreement states that customers may be entitled to compensation from the scheme if the firm cannot meet its obligations.

Binding document · IG Markets Limited · Check the source

In the event of our or any of our custodians’ default or insolvency, if there is a shortfall which cannot be reconciled there is a risk that you will have to share proportionally in that shortfall

The terms state that in the event of the firm's or its custodians' default or insolvency, if there is a shortfall which cannot be reconciled, the client bears a risk of having to share proportionally in that shortfall.

Binding document · Integrated Financial Arrangements Ltd · 5.4 Pooling risks · Check the source

If you do not close or transfer your Portfolio within twelve months of that notification, we will have the right to transfer your Portfolio to another UK based and FCA regulated platform. We will provide you with 30 days written notice prior to any such transfer taking place

The terms and conditions state that if the customer does not close or transfer their Portfolio within twelve months of the notification of voluntary cessation of business, the entity will have the right to transfer the Portfolio to another UK based and FCA regulated platform, providing 30 days written notice prior to any such transfer.

Binding document · Integrated Financial Arrangements Ltd · Clause 13.3(4)(a), Closure generally · Check the source

In the event of our insolvency you consent to us or our insolvency practitioner transferring some or all of your Cash to a third party for safekeeping on your behalf and in line with the FCA’s client money rules.

The terms state that in the event of the firm's insolvency, the client consents to the firm or its insolvency practitioner transferring some or all of the client's Cash to a third party for safekeeping in line with the FCA's client money rules.

Binding document · Integrated Financial Arrangements Ltd · 5.2 Protecting Cash · Check the source

We will notify you of this in writing and give you twelve months from the date of notification to either close your Portfolio or transfer it to another UK based FCA regulated platform provider.

The terms and conditions state that should the entity take the decision to voluntarily cease carrying on business, it will notify the customer in writing and give twelve months from the date of notification to either close their Portfolio or transfer it to another UK based FCA regulated platform provider.

Binding document · Integrated Financial Arrangements Ltd · Clause 13.3(4)(a), Closure generally · Check the source

Where your investments are held by a Sub-Custodian or a third party appointed by a Sub-Custodian, we cannot ensure that you would not lose any investments if that custodian or a third party appointed by a Sub-Custodian fails.

The client agreement discloses that if a Sub-Custodian or a third party appointed by a Sub-Custodian fails, the client's investments held by that custodian may be lost.

Binding document · J.P. Morgan Personal Investing Limited · Section 8.8 · Check the source

REVOLUT LTD

Verified
Safeguarding helps protect you if we were to become insolvent.

The terms state that safeguarding helps protect customers if the entity were to become insolvent.

Binding document · Revolut Ltd · What would happen in an insolvency? · Check the source

you (and all our other customers) would be paid out your e-money balances from our client money bank accounts... safeguarding regulations make sure that once any costs related to an insolvency are paid out you will be paid from our client money accounts before anyone else

The terms state that if the firm became insolvent, customers would be paid out their e-money balances from the client money bank accounts, and that once insolvency costs are paid, customers are paid from those accounts before anyone else.

Binding document · Revolut Ltd · section 7, What would happen in an insolvency · Check the source

safeguarding regulations make sure that once any costs related to an insolvency are paid out you will be paid from our client money accounts before anyone else

The terms state that safeguarding regulations ensure customers are paid from the client money accounts before anyone else once insolvency costs are paid out.

Binding document · Revolut Ltd · What would happen in an insolvency? · Check the source

If that were to happen, you (and all our other customers) would be paid out your e-money balances from our client money bank accounts.

The terms state that if the entity became insolvent, customers would be paid out their e-money balances from the client money bank accounts.

Binding document · Revolut Ltd · What would happen in an insolvency? · Check the source

You'll get your money within seven working days of a bank, building society or a credit union failing.

The document states that customers will get their money within seven working days of a bank, building society or credit union failing.

Statutory register · Financial Services Compensation Scheme · Check the source

This means if Starling Bank goes out of business and your deposit is eligible, you'll still get your money back.

The document states that if Starling Bank goes out of business and the deposit is eligible, the customer will still get their money back.

Binding document · Starling Bank Limited · section 9, Financial Services Compensation Scheme · Check the source

If a Nominee Company used by us or we were to become insolvent, there may be delays in identifying individual assets and possibly an increased risk of loss if there should be a shortfall because additional time may be needed to identify the assets held for specific clients.

The client agreement states that if a Nominee Company or the firm becomes insolvent, there may be delays identifying individual assets and an increased risk of loss in the event of a shortfall.

Binding document · Trading 212 UK Limited · Check the source

In the event of our failure (for example, due to insolvency), any money held in a client money account by third parties or deposited with a QMMF will be segregated from our other assets and will not be available to our creditors.

The client agreement states that in the event of the firm's failure (e.g. due to insolvency), client money held by third parties or in a QMMF will be segregated from the firm's other assets and not available to creditors.

Binding document · Trading 212 UK Limited · Check the source

Wise is not a bank, and your Wise Account is not a bank account. The funds held with Wise, including balances in your Wise Account, are not insured by any deposit protection scheme, including the Financial Services Compensation Scheme

The customer agreement states that Wise is not a bank, that a Wise Account is not a bank account, and that funds held with Wise are not insured by any deposit protection scheme including the Financial Services Compensation Scheme.

Binding document · Wise Payments Limited · section 12.2 · Check the source

No qualifying source was located within the evidence window. This records what we could not confirm, and carries no inference about the firm.

Every firm here was asked the same question against the same published standard, and every answer quotes the passage it came from. Where the answers differ, the difference is in the firms’ own documents, not in how we read them.

Darker text marks stronger evidence. A statutory register prints at full strength; a firm’s own marketing prints lighter. The methodology sets out the weightings.